Get identity verified

"Identity verified" needs three things: a confirmed email (done when you signed up), a verified phone number, and either card payments set up or an ID check by PerfectPal staff.

Everything here is under Settings › Verification.

1. Verify your phone

1. Under Phone number, enter a Canadian or US mobile number.
2. Choose Text me a code. A 6-digit code arrives by text; it expires in 10 minutes.
3. Enter it and choose Verify.

PerfectPal sends only the verification text, never marketing, and never shows your number to buyers.

2. Confirm your identity

Choose one:

• Set up card payments with Stripe, which checks who you are. See Connect Stripe to take card payments.
• Ask staff to check your ID: upload a clear photo or scan of a government-issued photo ID and choose Send for review. Only PerfectPal staff see it, and it's deleted a set number of days after the review (the page says how many). You're emailed when it's decided.

3. Check your level

The top of the Verification page shows your Trust level and, under To reach the next level, anything still missing. Your label updates by itself. See Trust levels and labels.

Next: badges

Badges show buyers what staff have checked against your documents, like breeder credentials or health testing. See Badges explained.