Connect your own domain

You can show your PerfectPal page at your own address, like www.yourname.com. Visitors still see the PerfectPal bar and your trust details, and signing in and paying always happen on PerfectPal.

Only the account owner can set this up, and whether you can depends on your plan. If the page says custom domains aren't available yet, PerfectPal hasn't switched them on.

Before you start

You need a domain you've bought from a registrar (GoDaddy, Namecheap, Cloudflare and so on), and the sign-in for where its DNS is managed.

We recommend the www version (www.yourname.com): it works the same way at every DNS provider. People who type yourname.com can be sent there.

Step 1: your domain

1. Open Your page › Your domain.
2. Enter the domain, for example www.yourname.com, and choose Continue.

Step 2: add the DNS records

Sign in where you bought your domain and find its DNS settings. Add both records exactly as the page shows them:

1. Prove it's yours (TXT record): the name starts with _perfectpal, and the value is a code unique to you. Type just the name shown: your DNS provider adds your domain to it. (For www.yourname.com, a TXT record at _perfectpal without the www counts too.)
2. Point it at PerfectPal (CNAME record): the name is www and it points to the address the page shows.

Leave any other records (email, for example) as they are.

Step 3: check

Changes usually show up within an hour, but can take longer. Choose Check now on the page. When everything's right, it says Live with your address, and a secure (https) connection is set up for you.

Afterwards

PerfectPal checks your records every day. If they go missing for a few days, your page stops showing there and you're emailed: fix the records and check again.

Disconnect this domain stops using it straight away.

Using a bare domain (yourname.com with no www)? See Bare domains.